Information Technology Governance at UW-Madison
IT Governance at UW-Madison relies on the input of several committees. Only theInformation Technology Committee (ITC) makes recommendations directly to the CIO, the University Committee, and the Faculty Senate for approval and action. The other committees offer input and advice but are not accountable for decision-making.
The Information Technology Committee is the shared governance advisory body for policy and planning for information technology throughout the University. The ITC makes recommendations on IT policy and strategic planning to the CIO, the University Committee, and the Faculty Senate for their approval.
The committee is comprised of eight faculty members, two from each faculty division, appointed for terms of four years, three academic staff members (outside of DoIT), and three students (at least one undergraduate and at least one graduate) to serve one-year terms. No member of the DoIT staff may serve as a voting member of the committee. The Director of DoIT is an ex officio non-voting member of the ITC. The Director of the University General Library System appoints one non-voting member to the committee and the Provost appoints three non-voting members, one from the Office of the Vice Chancellor for Administration, one from the Office of Business Services, and one from the Office of the Provost. The Committee Chair is selected by a majority of the ITC voting members.
Meeting monthly during the academic year, the ITC
- makes recommendations on strategic planning for the University’s IT resources,
- reviews the performance of IT facilities and services,
- receives reports from other committees
- provides general direction on specific IT issues
- monitors technical developments,
- advises on budget matters,
- receives recommendations from departments, deans, and DoIT, and
- gives advice on resource allocation among IT services and facilities.
In 2004, facilitated discussions between the CTIG executive committee and the DoIT CIO’s Office resulted in the formation of MTAG. This advisory group provides a formal connection between the University’s CIO’s Office and campus departmental system administrators and consists of 18 members serving staggered three-year terms. The group provides advice and consultation to the University’s CIO Office regarding enterprise-wide technology infrastructure and implementation issues that directly affect departmental and divisional campus IT unit. MTAG members recommend items to be taken to the Information Technology Committee (ITC) for their consideration and agreement. In addition, the group is asked periodically to assist the CIO Office and DoIT in evaluating products and services being considered for acquisition and/or implementation. More information on Madison Technical Advisory Group (MTAG).
Established in 1997, CTIG is a self-formed group with about 30-35 members. It has an executive committee and includes representatives from each of the University’s more than twenty schools, colleges, administrative units, and auxiliaries. The group was established during the ISIS implementation and continues to coordinate the identification, prioritization, resolution and communication of the University’s common technical issues. CTIG is comprised of mid-level IT specialists and high-level departmental systems administrators from across campus.
The CTIG executive committee solicits input from group members on IT-related technical and communication concerns and issues. They arrange presentations to the group from a wide range of campus IT leaders and technical staff. The DoIT Communications Office schedules and publicizes these presentations as part of the Tech Partners IT event series (see description below). This past year, the CTIG executive committee and the DoIT CIO’s office underwent a facilitated process that resulted in the formation of the Madison Technical Advisory Group (MTAG), which offers CTIG members a more formal connection to the CIO’s Office (see MTAG description above). Additional information on Campus Technical Issues Group.
Identity Management Leadership Group
The IMLG was created in late 2004 as a working group to identify issues, develop policies, and assist with setting priorities associated with identity management on campus. Identity management refers to the policies, processes and technologies by which the identities of persons are validated, registered and maintained by the institution; it is the critical foundation for
secure authentication and authorization to services and applications. This group provides guidance and leadership concerning initiatives to:
- Define identity-management process roles and responsibilities for obtaining access to information and services;
- Establish criteria about how decisions are made;
- Coordinate and negotiate access to information and services;
- Seek efficiencies, especially in the area of eliminating duplicative cards for ID and security purposes.
Established in 2004, the T4 Faculty Advisory Group provides advice to forward the mission of T4 Engage. T4 Engage transforms teaching and learning on the Madison campus and beyond. This advisory group makes recommendations to DoIT about specific award themes and project proposals, The group is comprised of five faculty members from different disciplines who serve three-year terms.
The Advisory Group has reviewed proposals for teaching and learning with technology awards as part of the Engage program, including the Innovation, and Adaptation Awards. Funding for these awards is provided primarily through the Madison Initiative. Project proposals are submitted to this advisory group in an ongoing process by faculty and
instructional staff on campus.
Innovation and Adaptation project themes are determined through a campus-wide process that seeks input from faculty and staff in a variety of ways. Input to the advisory group is gathered through:
- Formal conversations that occur at relevant campus events like the spring Teaching and Learning Symposium or Community of Educational Technology Support (ComETS).
- Ongoing informal conversations with the Advisory Group faculty and DoIT staff in conjunction with faculty and instructional staff across campus.
- Review of topics presented at relevant conferences including the spring Teaching and Learning Symposium, the Distance Teaching and Learning Conference, Educause and the Educause Learning Initiative (ELI), AAHE, and more.
- Regular review of literature on teaching and learning, and teaching and learning with technology from sources that include the Horizon annual report and ELI reports.
The T4 Engage program manager at DoIT staffs this advisory group. Other DoIT staff attend meetings by invitation of the advisory group. No member of the DoIT staff may serve as a voting member of the committee. More information on T4 Engage.
Network Advisory Group (NAG)
Formed in 2003, NAG works with DoIT Network Services regarding developments in the campus network upgrade project and other networking issues. This group evolved from the Network Technical Task Force (NTTF) that was formed during the early phases of the campus network upgrade. The group consists of a core group of senior campus network administrators, IT Directors and guests. The group provides feedback on technical issues and provides input on policy development.
Established in 1989, the Tech Partners is an informal listserve of over 900 UW-Madison technology professionals, academic staff, faculty, and student employees interested in discussing a variety of IT issues, including opinions about hardware and software, how-to questions, requests for resources, and technology assessments. The group sponsors technical information sessions, usually involving presentations by DoIT staff. By registering as the designated technology contact in their campus departments, approximately 250 people in this group have become Primary Tech Partners. The 700 Tech Partners use a listserve, supported by DoIT, to solicit and obtain technical information as well as to express opinions about technology activities on campus. Primary Tech Partners and DoIT management have a membership-monitored, technology-focused listserv of their own, used as well to distribute formal DoIT announcements. More information about Tech Partners and the Primary Tech Partners.