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WebSurvey@UW FAQ

Getting Started

  1. How do I create an account?
  2. How do I add users to my group account?
  3. I am trying to add a user and I keep getting a "user not found" message - why?
  4. Does it matter which browser I use?

Creating a Survey

  1. Who can I contact for help with designing my survey?
  2. What are the steps to creating a survey?
  3. What are the Survey Design Options?
  4. How do I copy an existing survey?
  5. How do I insert an item from a library?
  6. How do I customize the look and feel of my survey?
  7. What are the different question types?
  8. What is a good sample size?
  9. Where can I get email addresses for my survey?

Advanced Features

  1. What are page conditions (branching)?
  2. What are question aliases and how are they beneficial?
  3. What are item Libraries?
  4. How do I create an item Library?
  5. How do I add an item to a Library?
  6. How do I create a Template?
  7. How do I copy an existing Template?
  8. What is piping and how do I set it up?
  9. How do I create a scored question ?

Testing a Survey

  1. How do I know what my survey looks like before I send it out?

Deploying a Survey

  1. How do I create an email list?
  2. What is a good sample size?
  3. What are the options I can choose for users to take a survey?
  4. How to I create an email link for users to take my survey?
  5. How do I create a web link for users to take my survey?
  6. How do I create a pop-up link for users to take my survey?
  7. How do I create an email message?
  8. Where can I get email addresses for my survey?

Survey Reports

  1. What are the report options for my survey?
  2. What are report filters?
  3. Can I easily share the survey results?
  4. How do I export my data?
  5. I am using SPSS for my reporting, but it does not seem to work - why?

Common Error Messages

  1. I am using SPSS for my reporting, but it does not seem to work - why?
  2. I am trying to add a user to my survey group and I keep getting a "not found" error?