Case Study: SOAR

 

Client

Student Orientation and Registration (SOAR) at UW-Madison is designed to introduce students, parents and guests to the UW community. SOAR brings students and parents to campus for a 1 1/2 day session. Students meet with academic advisers, plan an academic program, register for classes, learn about university resources and experience campus life. Parents will also learn about advising, registration, resources, campus life and the transition from high school to college. Thirty-three sessions for freshmen and 5 sessions for transfer students were offered by the SOAR program. Paper-and-pencil registration would be slow, labor intensive and subject to error.

Challenge

Web registration would be an ideal approach to making sure the SOAR program ran smoothly. The audience for the SOAR site presented a well defined set of customers: high school seniors or transfer students and their parents. Since we could not assume they would be very tech savvy, the web interface would have to be very easy to use. There were also backend integration challenges with enterprise systems. Only entering freshmen who have paid their enrollment deposit receive an invitation to SOAR. The web application would have to look at current data from the UW Integrated Student Information System (ISIS) to check the student's status.

For program administration, we also had to create dynamic templates for labels and mail-merges and dynamic letters so they could import contact information to mail. Not everyone had an email address so there would still be an amount of paperwork that needed automation.

Solution

The new site ( http://www.wisc.edu/soar) would allow students and parents to register for one of the 33 SOAR sessions using authentication based on student number. The program staff would be able to manage Registrants, Session Reports, Labels and Letters, Sessions and Registration Fee breakdown. On the Reservation Administration screen (lower left), the organization can manage dates and session limits.

On the backend, the web database received a nightly data load from ISIS with all applicant information to do authentication. During authentication, the web application would look at admission term and whether they paid their admission fees prior to accepting a registration.

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