Voice/Telephone

• Calling Cards
• Cellular Services
• Centrex Services
• Directory Assistance
• Equipment
• Paging
• Rates
• Voice Mail/EVM

Related

• Telephone Activity Report (TAR)
• Policies
• Help Desk Docs
• Contact Information

Tools

• Authorized User Lookup
• Line Lookup
• Update Line Information

Forms

• Telephone Authorization Request Form
• Telephone Funding Change Form

Voice Mail/EVM

• Accessing Voice Mail
• Voice Mail Tutorial
• EVM Tutorial
• EVM Quick Setup
• Retention Policy
• Help Desk Docs

Voice/Telephone

Voicemail/EVM
Retention Policy

Voice Mail messages are not systematically retained on the voice mail system. Retention of voice mail messages are controlled by each individual voice mail subscriber. Once the messages are deleted by the subscriber, they no longer exist and cannot be retrieved by anyone, including the voice mail system administrator. The voice mail system configuration is periodically backed up on tape, but that back up does not include messages.

Voice Mail messages delivered as a file attachment in email using DoIT's Enabled Voice Mail (EVM) service would be considered an e-mail message and would follow the retention policy of your e-mail system. Please check with your e-mail system administrator for that policy.

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