Voice/Telephone
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- Centrex Services
- Directory Assistance
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- Paging
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- Voice Mail/EVM
Related
Tools
Voice Mail/EVM
SERVICES
Voice/Telephone
Voice Mail/EVM
Ordering Information
To order voice mail and Enabled Voice Mail (EVM), or if you have questions, send an email to voice.services@doit.wisc.edu. New voice mail orders will usually be completed within three business days, and new users can expect to receive an instructional email when their mailbox is ready.
For authorization purposes, email requests will only be accepted from previously approved departmental staff whose names are on file with DoIT Voice Services. If you don't know who this is, please use this form to obtain that information. Please include the following information in the email:
- Subscriber's name
- Email address
- Telephone number
- Room Number
- Campus address
- Operator escape number if desired
Rates
| Monthly Fee* | Installation Fee** | ||
|---|---|---|---|
| Basic mailbox | $5.50 | $7.00 | |
| Basic mailbox allows up to 58 messages, each message up to 5 minutes in length, a greeting up to 5 minutes in length, and 15 group lists, each list with up to 25 destinations. | |||
| High volume mailbox | $8.00 | $8.00 | |
| High volume mailbox allows up to 135 messages, each message up to 2.5 minutes in length, a greeting up to 10 minutes in length, and 5 group lists, each list with up to 25 destinations. |
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| Transfer mailbox | $1.25 | $7.00 | |
| A transfer box is needed when the mailbox number is different than the number originally dialed. |
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| Shared extension mailbox | |||
| Allows multiple users to have individual private mailboxes on one shared telephone number. Each shared mailbox can have up to 9 private mailboxes. |
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| Shared mailbox | $5.50 | $7.00 | |
| Private mailbox | $.50 | $7.00 | |
Additional features
| Paging | no charge | ||
| The voice mail system can send an alert to a pager to notify you when a new message arrives in your voice mailbox. To activate this feature, contact voice.services@doit.wisc.edu. | |||
| Outcall Notification | no charge | ||
| The voice mail system can call you at a designated telephone number (local calls only) to notify you when new messages arrive in your mailbox. Instructions for outcall. | |||
| 1-800 access service | |||
| While traveling, you may use the 800 number to access your voice messages. Dial 1-800-330-8829 to access your voice mail account. There is a $.10 per minute charge which is charged back to your basic mailbox number. | |||
| Call forwarding after call waiting w/voice mail | no charge | ||
| If the call is not answered after the second beep, it will be forwarded to voice mail. To activate this feature, contact voice.services@doit.wisc.edu | |||
| Voice mail special applications | |||
| Advanced applications within the voice mail system which can include menus to prompt callers for a specific response (press 1 or press 2), or a form mailbox which records spoken responses to specific questions. To arrange for a consultation regarding these features contact voice.services@doit.wisc.edu. | |||
| Monthly Fee* | Installation Fee** | ||
|---|---|---|---|
| Forms Mailbox (Type 10) | $11.00 | $7.00 | |
| Transcriber Mailbox (Type 11) | $5.00 | $7.00 | |
| Caller's Menu Mailbox (Type 31) | $2.50 | $7.00 | |
| Caller's Menu plus Extension Mailbox (Type 32) | $2.00 | $7.00 | |
| Caller Menu plus Mailbox (Type 33) | $2.00 | $7.00 | |
| Transfer Mailbox (Type 34) | $1.25 | $7.00 | |
| Conditional Transfer (Type 35) | $2.00 | $7.00 | |
| Standard Voicemail box (Type 0) | $5.50 | $7.00 | |
| * All monthly fees are prorated for the month that the service is ordered. | |||
| **Any installation fee is a one-time charge per order. | |||
Features-at-a-glance
