Skip Navigation LinksHome > Voice/Telephone > Rates

Voice/Telephone

Rates

AT&T White Pages Listing
All white page listings no charge


Caller ID
Number Only no charge
Number and Name $15.30 installation
$1.50/month


Calling Cards

Due to a new State Contract for long distance services being put into effect, the rates are currently being reviewed and will be updated soon.

International Calls

Please be aware that international calls made using calling cards can be very expensive, especially if you're calling to a cell phone. it is necessary to use a calling card for this purpose, please consider using a prepaid card or limiting the length of the call (and possibly asking the person you called to call you back).



U.S. Cellular - State National Rate Plan
see all cellular rates
Monthly Access $6.90/month
USF Fee $.70/month
Airtime$.058/minute
Directory Assistance$1.73/call
No charge for long distance calls or roaming


Centrex lines
Basic line
(Includes local and Extended Community calling)
$17.18/line/month
One time charges Rewired building * Non-rewired building **
Installing new analog line
AT&T Service Order Charge
Each new line on request

$44.00
$20.65

$44.00
$20.65
$85 trip charge plus time and materials, at the rate of $25 per 15 minutes.
Moving analog line within the same building
AT&T Service Order Charge
Each new line on request


$0.00
$0.00


$44.00
$20.65
$85 trip charge plus time and materials, at the rate of $25 per 15 minutes.
Moving analog line between buildings
AT&T Service Order Charge
Each new line on request


$44.00
$20.65


$44.00
$20.65
$85 trip charge plus time and materials, at the rate of $25 per 15 minutes.
Install an extension of an existing analog line
AT&T Service Order Charge
Each new line on request


$0.00
$0.00


$44.00
$20.65
$85 trip charge plus time and materials, at the rate of $25 per 15 minutes.
Disconnect an analog line
AT&T Service Order Charge
Each new line on request


$0.00
$0.00


$0.00
$0.00
Disconnect an extension of an analog line
AT&T Service Order Charge
Each new line on request


$0.00
$0.00


$44.00
$0.00
$85 trip charge plus time and materials, at the rate of $25 per 15 minutes.
Installing new ISDN line Cost varies. This is a custom order and requires a consultation. Cost varies. This is a custom order and requires a consultation. $85 trip charge, plus time and materials, at the rate of $25 per 15 minutes.
Moving ISDN line within the same building or between buildings Cost varies depending on configuration. Consultation required Cost varies. This is a custom order and requires a consultation. $85 trip charge, plus time and materials, at the rate of $25 per 15 minutes.
Disconnect ISDN line Cost varies depending on configuration. Consultation required. Cost varies. This is a custom order and requires a consultation. $85 trip charge, plus time and materials, at the rate of $25 per 15 minutes.

* A rewired building will have jack numbers labeled in a standard format: 101-003 or 101-T003.
** If you need assistance to determine if your building is not rewired, contact DoIT Voice Services at 262-5544.


ISDN **
Point-to-point $27.11/month
Multi-point $30.31/month
Secondary directory number $1.20/month


ACD ** (Automated Call Distribution)
Pricing depends on configuration

** All ISDN and ACD systems are custom installations and require DoIT consultation. Contact Voice Services at 262-5544.


State Telephone System (STS)
Long Distance
Day or Night
(rates can vary slightly)
Wisconsin (dial 8) Due to a new State Contract for long distance services being put into effect, the rates are currently being reviewed and will be updated soon.
All other states (dial 8) Due to a new State Contract for long distance services being put into effect, the rates are currently being reviewed and will be updated soon.


STS International Service
Due to a new State Contract for long distance services being put into effect, the rates are currently being reviewed and will be updated soon.


STS Toll Free 800/888/877/866 Service
Due to a new State Contract for long distance services being put into effect, the rates are currently being reviewed and will be updated soon.


STS Video
Due to a new State Contract for long distance services being put into effect, the rates are currently being reviewed and will be updated soon.


Voicemail Monthly Fee* Installation Fee**
Basic mailbox $5.50   $7.00
Basic mailbox allows up to 200 messages, each message up to 5 minutes in length, a greeting up to 2 minutes in length.
High volume mailbox $8.00   $8.00
There are two high volume mailbox options:
  • 135 messages per mailbox with each message up to 2.5 minutes
  • 135 messages per mailbox with each message up to 5 minutes
Transfer mailbox $0.00   $0.00
A transfer box is used with you want one voice mailbox to take messages from more than one telephone number.
Shared extension mailbox      
Allows multiple users to have individual private mailboxes on one shared telephone number.
Each shared mailbox can have up to 9 private mailboxes.
Shared mailbox $5.50   $7.00
Private mailbox $5.50   $7.00


Additional features

Web PhoneManager     no charge
Web PhoneManager is a web interface to your voice mail account settings.  This is where you set up the notification settings to get your voice messages in your email.  The Web PhoneManager setup instructions are located here:  http://kb.wisc.edu/vs/page.php?id=17344
Operator escape        no charge
Adding operator escape to your mailbox allows a caller to 'escape' out of voice mail and transfer to another number.  This feature is now available within Web PhoneManager.  Click on the Personal Settings tab and then the Phone Numbers tab.
Faxing                       varies
To use the fax features on the voice mail system, please contact Voice Services at voice.services@doit.wisc.edu to request a consultation.
1-800 access service     no charge
While traveling, you may use the 800 number to access your voice messages. Dial 1-800-330-8829 to access your voice mail account.
Call forwarding after call waiting w/voice mail     no charge
If the call is not answered after the second beep, it will be forwarded to voice mail. To activate this feature, contact voice.services@doit.wisc.edu
Voice mail special applications
Advanced applications within the voice mail system which can include menus to prompt callers for a specific response (press 1 or press 2), or a form mailbox which records spoken responses to specific questions. To arrange for a consultation regarding these features contact voice.services@doit.wisc.edu.
Monthly Fee* Installation Fee**
Announcement Mailbox $2.00   $7.00
Forms Mailbox Call Processor $11.00   $7.00
Call Processor Mailbox $14.00   $7.00
Conditional Transfer Mailbox $2.00   $7.00
Standard Voice Mailbox $5.50   $7.00
* All monthly fees are prorated for the month that the service is ordered.
**Any installation fee is a one-time charge per order.