Student Guide
Services for Registered Student Organizations
DoIT offers a variety of free and fee-based services to Registered Student Organizations. The Student Information Technology Committee (SITCom) of DoIT can provide additional support to those RSOs funded by the Student Services Finance Committee (SSFC).
Bucky Backup
Bucky Backup offers an inexpensive and convenient way to protect your data and recover it if needed. Bucky Backup is available for individual workstations and for local area networks. It is high-quality, industrial-strength insurance against the loss of your irreplaceable data.
Cost: See cost calculator
Contact: bbsupport@lists.wisc.edu
Help Desk
DoIT offers 24-hour help for most of the products and services it provides to the campus. In simple terms support is defined as "answers to questions and diagnosis of problems." Support can also mean incidental software and hardware repair that does not require a service repair or additional purchase.
DoIT supports most of the commonly used computing products and services on campus. Examples are:
Internet applications like My UW Madison, email, and browsers.
Administrative and Business systems like ISIS, 3270, SFS.
Operating Systems and diagnosis of hardware problems.
MS Office, Corel Office and many other desktop applications
Cost: Free
Contact: By phone: 264-HELP (4357), 6:00 AM - 1:00 AM
By email: help@doit.wisc.edu
In person: Walk-in Service Desk (1210 W. Dayton St., 7:45 AM - 5:00 PM weekdays)
On the web: http://helpdesk.wisc.edu
My WebSpace Group Directory
My WebSpace Group Directories are available for use by departments and groups on campus. A Group Directory is a directory that is not associated with a personal My WebSpace account, but is located in a separate “Group Directories” area of My WebSpace. Each Group Directory has its own identity, trash can, storage quota and bandwidth quota that are separate from that of the users that have access to it.
Cost: SSFC: Free
Non-SSFC: There is a one-time $30 directory creation fee for each top level directory, but the Group Directory administrators will be able to add as many subdirectories as they need. Each Group Directory will initially be allocated 300MB of storage quota and 1GB per hour of bandwidth quota. Additional space can also be purchased on-line for $10 (also one-time) for each 100 MB.
Contact: SSFC: support@studentorg.wisc.edu
Non-SSFC: purchase at http://techstore.doit.wisc.edu/
Network
Connection to Campus Network for those RSOs located in campus buildings.
Contact: SSFC: support@studentorg.wisc.edu
Non-SSFC: info@uss-internal.doit.wisc.edu
Repair & Desktop Support (RaDS)
Installs, repairs and supports computer, and networked systems. Services are available by SSFC-funded contract or on a Time-and-Materials basis. We are authorized to provide warranty service for Apple and Dell computers and HP laser printers. We also offer prepaid WiscCare service plans to ensure your coverage is what you need.
- Limited desktop support consisting of periodic visits, hardware/software modifications, virus/spyware removal, and basic troubleshooting.
- Advice on purchases to meet service needs.
- Coordination of other DoIT services.
Cost: SSFC: Free, included in service contract
Non-SSFC: Normal response: $70 / hour
Next day service: $105 / hour
2 Hour response: $140 / hour
Virus Rescue Flat Rate: $80
Contact: support@studentorg.wisc.edu
Software Training for Students
Software Training for Students offers several services to assist student organizations with their software needs. We can create customized software training sessions specifically tailored to your organizations needs. Past examples include Creating Your Student Organization's Web Page, Creating Publications and Posters for Your SO, Keeping Track of Your SO's Budget and Managing Communication within your SO. Students can attend one of our free instructor-led classes on a variety of software topics. Not time? Go online. Students also have access to over 200 online software classes.
Cost: Free
Contact: View a list of classes
For customized training: Maddy Covelli
Web Hosting
(Housed on SITI-funded RSO Server)
Dynamic web page and file storage. Not available for Non-SSFC RSOs
Cost: Free
Contact: support@studentorg.wisc.edu
(Housed on DoIT Server)
Static web page (no scripting)
Cost: Free
Contact: rso-webadmin@www.wisc.edu
https://webhosting.doit.wisc.edu/rso/
WebSurvey@UW
WebSurvey@UW allows you to create and deploy online surveys from anywhere using the web. WebSurvey@UW provides a fast, effective way to take the pulse of your stakeholders and measure changes in their attitudes or behaviors. It’s as easy as sending an email.
Cost: $50 per year for one survey, up to 5,000 respondents.
$150 per year for multiple surveys, up to 5,000 respondents total for all surveys
$100 per year for one survey, up to 10,000 respondents
$300 per year for multiple surveys, up to 10,000 respondents total for all surveys
Contact: Purchase at DoIT Tech Store
WiscCal Plus
WiscCal Plus extends the basic services of WiscCal and is primarily intended for use by groups and departments. An administrative application allows WiscCal Plus Administrators to create resources (ie: conference rooms, vacation calendars, etc.) and role-based accounts.
Cost: Free
Contact: https://admin.wisccal.wisc.edu/register.asp
WiscCare
Prepaid service plans that extend the manufacturer’s warranty on hardware.
Cost: SSFC: WiscCare equipment maintenance contracts for the core-funded RSOs on selected vendor models (assuming the number requesting support does not exceed 30 organizations)
Non-SSFC: For a fee based on type of hardware
Contact: info@uss-internal.doit.wisc.edu
WiscList
WiscList is a self service e-mail distribution list system which allows University of Wisconsin-Madison faculty, staff and students to construct and maintain their own e-mail distribution lists using powerful list distribution software.
Cost: Free
Contact: wisclist@doit.wisc.edu
https://www.doit.wisc.edu/lists/apply/wisclist_rso_application.asp
WiscMail Plus
(Group Email)
A unique mailbox totally separate from your WiscMail account (user, role-based, and alias accounts).
The ability to choose a custom email address.
Access to the Delegated Admin interface.
Cost: Free
Contact: wmplusadmins@doit.wisc.edu
https://admin.wiscmail.wisc.edu/domain/public/request_mailplus.php