Recent reports have suggested that some counterfeit and third party USB adapters may not be designed properly and could result in safety issues such as starting your computer on fire. While not all third party adapters have an issue, DoIT is participating in a USB Power Adapter Takeback Program so you can get a safe adapter.
Beginning August 22, 2013, you can bring any USB power adapter for iPhone, iPad or iPod that you are concerned about, to any DoIT Help Desk location. We will dispose of these adapters in an environmentally friendly way.
In exchange, you may purchase one Apple USB power adapter at the special discounted price of $10. To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod for serial number validation. The special pricing on Apple USB power adapters is limited to one adapter for each iPhone, iPad, and iPod you own and is valid until October 18, 2013.
Note: Due to the complexity of testing required to detect an unsafe or counterfeit adapter, we cannot advise you on the authenticity or safety of your adapter. We are offering this special takeback program for any USB power adapter made for use with iPhone, iPad, and iPod for which you have concerns.
The DoIT Help Desk has three locations at 1210 W. Dayton Street, 333 East Campus Mall and 750 Highland Avenue. Check the website for hours and directions: helpdesk.wisc.edu