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My WebSpace Group Directory FAQ

This FAQ is specific to Group Directories. For more general My WebSpace questions, please see the My WebSpace FAQ.

Group Directory Administration

  1. What is a Group Directory?
  2. What are the Group Directory administrator's responsibilities?
  3. How do I create a Group Directory?
  4. I am trying to add an administrator when I create a Group Directory and I see a user not found message - why?
  5. 1GB is not enough disk space for my Group Directory. Can I request additional space for my files?
  6. How do I change the name of a Group Directory?
  7. How do I change an administrator for a Group Directory?

Using WebDAV with Group Directories

  1. What is WebDAV?
  2. How do I set up WebDAV on my Windows Computer for my Group Directories?
  3. How do I download Goliath and configure WebDAV on my Mac for my Group Directories?

Trash Can Management

  1. How do I manage the Group Directory Trash Can?

Sharing

  1. What are the different Sharing Options?
  2. How do I share a file with another My WebSpace user?
  3. How do I share a directory with another My WebSpace user?
  4. How do I add Contacts?
  5. How do I create Contact Group?
  6. I am trying to add a My WebSpace user as a contact, and I see a user not found message - why?
  7. How do I create “tickets” to share files with non-My WebSpace users?
  8. How do I create "tickets" to share directories with non-My WebSpace users?
  9. How do I password protect directory "tickets"?
  10. How do I set-up File Versioning?
  11. What is Checkin/Checkout and how do I use it?
  12. How do I lock the files I am editing?

Quota/Storage

  1. 1GB is not enough disk space for my Group Directory. Can I request additional space for my files?

Common Error Messages

  1. I get this error message: “Available bandwidth quota for this file system has been exceeded.” What does that mean?
  2. When I try to upload or download files, I get this error message: “An error occurred while copying some or all of the selected files.” What does that mean?
  3. I am trying to add a My WebSpace user as a contact, and I see a user not found message - why?
  4. I am trying to add an administrator for a Group Directory and I see a user not found message - why?