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My WebSpace FAQ

General Access and Browser Interface

  1. How do I access the My Web Space server?
  2. What browsers are recommended for My WebSpace?
  3. How do I use My WebSpace with a browser?
  4. How do I change directories?
  5. How can I upload multiple files and folders?
  6. What is a Bookmark?
  7. What is File Event Logging and how do I set it up?
  8. What is Default Event Logging and how do I set it up?
  9. What is File Versioning?
  10. What is Default Directory Versioning?
  11. How do I add a Comment to a file or directory?
  12. What is a Custom Property?
  13. What is File and Directory Locking?

Using WebDAV

  1. What is WebDAV?
  2. How do I set up WebDAV on my Windows Computer?
  3. How do I use WebDAV on my Mac?
  4. How do I download Goliath and configure WebDAV on my Mac?
  5. I am not using Microsoft Office and my application does not work with the Web Folders. What can I do?

Utilities

  1. What is a My WebSpace Subscription?
  2. How do I create a Subscription?
  3. How do I add Contacts?
  4. How do I create Contact Group?
  5. I am trying to add a My WebSpace user as a contact, and I see a user not found message - why?

Sharing

  1. What are the different Sharing Options?
  2. How do I share a file with another My WebSpace user?
  3. How do I share a directory with another My WebSpace user?
  4. How do I create “tickets” to share files with non-My WebSpace users?
  5. How do I create "tickets" to share directories with non-My WebSpace users?
  6. How do I password protect directory "tickets"?
  7. How do I set-up File Versioning?
  8. What is Checkin/Checkout and how do I use it?
  9. How do I lock the files I am editing?

Web Publishing

  1. How do I set-up a Web Page?
  2. How do I publish a web using Dreamweaver?
  3. How do I publish a web using Front Page?
  4. Can I use My WebSpace to creat dynamic Web pages (CGIs, PHP, ASP)?

Quota/Storage

  1. 1GB is not enough disk space for me. Can I request additional space for my files?
  2. How do I determine how much bandwidth quota I have used?

Common Error Messages

  1. I get this error message: “Available bandwidth quota for this file system has been exceeded.” What does that mean?
  2. When I try to upload or download files, I get this error message: “An error occurred while copying some or all of the selected files.” What does that mean?
  3. I am trying to add a My WebSpace user as a contact, and I see a user not found message - why?
  4. I am getting an error when I try to open a Web Folder using Internet Explorer, I didn't previousl - why?