IR_LTOP_STU_SURVEY_STOUT

This table includes results from the Student Questionnaire Survey (SQS) given to a random sample of new e-Scholar students each fall.  The survey asks students to rate their satisfaction with the e-Scholar program, satisfaction with service and support and knowledge of training issues

The data is loaded annually in the fall.

Budget, Planning and Analysis – Meridith Wentz

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Contact: Division of Information Technology Help Desk

Phone: (608) 264-HELP (4357)

09/03 Data view created
12/03 Data Dictionary created

Key fields are identified with an asterisk (*)

Field Formats describe the field type and length.

CHAR (N) – Alphanumeric field. (N) is the length of the field. Field contains letters and/pr Numbers. Example: VARCHAR (5) could contain ‘ABC12’ or ‘12345’ or ‘ABCDEF’ (N) is the length of the field. Field contains letters and or Numbers.

NUM (N) – Numeric field. (N) is the length of the field. Field contains only Numbers

NUMBER 15

Sequential number generated as a key.

NUMBER 1

Name of Student Questionnaire Survey.
1  SQS1, fall 2002
2  SQS2, spring 2003
3  SQS, fall 2003

CHAR 7

Student ID number.

NUMBER 2

How helpful/valuable is the portability of your laptop?  (Portability=the ability to use your laptop and connect to resources anywhere on campus) (0-3 point likert scale).
0  Not helpful/valuable
3  Very helpful/valuable
9  Missing value
99 Not asked on this version of the survey

NUMBER 2

How helpful/valuable is the portability of your laptop?  (0-3 point likert scale).
0  Not helpful/valuable
3  Very helpful/valuable
9  Missing value
99 Not asked on this version of the survey

NUMBER 2

Please rate your overall satisfaction with the laptop/E-Scholar program.  (0-3 point likert scale).
0  Not helpful/valuable
3  Very helpful/valuable
9  Missing value
99 Not asked on this version of the survey

NUMBER 1

Have you contacted ASK5000 with a question or a problem at least once in the past two months?
1  Yes
0  No
9  Missing value

NUMBER 1

Did you experience any problems with the following aspects of ASK5000?  Ability to provide a solution to the problem or question you had (0-3 point likert scale).
0  No problems
3  Many problems
9  Missing value

NUMBER 1

Did you experience any problems with the following aspects of ASK5000?  Timeliness of service (0-3 point likert scale).
0  No problems
3  Many problems
9  Missing value

NUMBER 1

Did you experience any problems with the following aspects of ASK5000?  Quality of Service (0-3 point likert scale).
0  No problems
3  Many problems
9  Missing value

NUMBER 2

In the past two months, have you experienced problems in any of the following areas? Accessing your email (0-3 point likert scale).
0  No problems
3  Many problems
9  Missing value
99 Not asked on this version of the survey

NUMBER 2

In the past two months, have you experienced problems in any of the following areas? Printing to networked computers (0-3 point likert scale).
0  No problems
3  Many problems
9  Missing value
99 Not asked on this version of the survey

NUMBER 2

In the past two months, have you experienced problems in any of the following areas? Speed of the network (0-3 point likert scale).
0  No problems
3  Many problems
9  Missing value 
99 Not asked on this version of the survey

NUMBER 2

In the past two months, have you experienced problems in any of the following areas? Wireless connectivity (0-3 point likert scale).
0  No problems
3  Many problems
9  Missing value
99 Not asked on this version of the survey

VARCHAR 1024

If you selected a 2 or 3 for any of the statements in the questions above, please briefly explain the problems you’ve experienced.

NUMBER 2

How helpful was the “Computing at UW-Stout” manual?
0  Not helpful
3  Very helpful
9  Missing value
99 Not asked on this version of the survey

NUMBER 1

How would you rate your knowledge in the following areas?  Care of your laptop (0-3 point likert scale).
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value

NUMBER 1

How would you rate your knowledge in the following areas?  Laptop features (ex: power the system, accessories, computer ports) (0-3 point likert scale).
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value

NUMBER 1

How would you rate your knowledge in the following areas?  Virus protection.
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value

NUMBER 2

How would you rate your knowledge in the following areas?  File management/back-up process using the “my documents” folder (0-3 point likert scale).
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value
99 Not asked on this version of the survey

NUMBER 2

How would you rate your knowledge in the following areas?  File management/back-up process utilizing server storage (0-3 point likert scale).
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value
99 Not asked on this version of the survey

NUMBER 1

How would you rate your knowledge in the following areas?  Security practices (ex: anti-theft, password security) (0-3 point likert scale).
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value

NUMBER 1

How would you rate your knowledge in the following areas?  How to use your web e-mail (ex: how to attach a file, how to send a message, how to open/delete/save e-mails, how to open/save attachments) (0-3 point likert scale).
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value

NUMBER 2

How would you rate your knowledge in the following areas?  Using the Desktop Help Wizard (ex: using the “help” files) (0-3 point likert scale).
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value
99 Not asked on this version of the survey

NUMBER 1

How would you rate your knowledge in the following areas?  Using E-Scholar portal (ex: log onto E-Scholar, navigating within E-Scholar) (0-3 point likert scale)
0  Not at all knowledgeable
3  Very knowledgeable
9  Missing value

VARCHAR 1024

If you selected a 0 or 1 for any of the statements in the above questions, AND/OR if you have additional training needs not addressed in question #7, please briefly explain your training needs. 

VARCHAR 1024

Provide some examples of how you have used your laptop during class time.

VARCHAR 1024

Provide some examples of how you have used your laptop outside of class time.

NUMBER 2

Would you be willing to participate in a focus group of about a dozen similar students if selected?
1  Yes
0  No
99 Not asked on this version of the survey

DATE

Date and time stamp of last update