Tech Support

With over 10 million hits to its self-help Web pages, 7,000 walk-ins, 4,000 chats and 70,000 phone calls to (608) 264-HELP, the DoIT Help Desk is a thriving campus resource. The Help Desk offers a range of options for students, faculty and staff to resolve their technical problems quickly and at no cost, including a Live Chat service and an additional walk-in location at Memorial Union.

Repair and Departmental Support

DoIT installs, repairs and supports computers and networked systems for students, faculty, staff and departments at UW-Madison. We offer competitive rates for hardware and software installation, virus removal and disk wipes, and we are an authorized warranty service center for Apple and Dell computers and Hewlett Packard laser printers. For more information, visit http://www.doit.wisc.edu/repair/.

Training

DoIT’s Professional Technical Education staff offer a full continuum of affordable workforce training services to UW staff and the broader community, including custom Web-based training, lab rentals, and wide range of affordable training classes (e.g., Access, Dreamweaver, Hyperion, PowerPoint). To see a list of classes, go to http://www.wisc.edu/pte.

DoIT Tech Store

The DoIT Tech Store, located at 1210 W. Dayton Street, carries Dell and Apple computers, dozens of competitively priced software applications, supplies (e.g., ink cartridges, mailing labels) and other parts and peripherals (e.g., RAM, printers, wireless cards, cables). Visit the Online Tech Store or call 265-7469.

WISC Software

UW-Madison has many popular software programs available at substantial educational discounts of up to 85% through the WISC online catalog or in-store purchase at the DoIT Tech Store. To see the full list of discounted software, go to http://www.wisc.edu/wisc.